FAQ

What is an Escape Room?

An escape room is an interactive, live game where you’re a main character. You and your group discover puzzles, challenges, access secret areas and crack codes to unlock the final door and escape.

Are we really locked inside?

We close your group in, but we don’t really “lock” you in. You do have the option to leave the room if necessary.

Is it scary?

No. There are no startles, scares or horror elements in the game unless specified in the description. The game is designed to be fun and challenging without being scary.

How difficult are the puzzles?

We have puzzles that range from very easy to very hard we have a difficulty star rating for each of our puzzles.

I want to bring my kids, is that possible?

Yes. Ages 12 and up. All players under 18 must be accompanied by an adult. with the exception of parties that book entire room for a given time slot. Please contact support@escaperoomdelaware.com if you need more details.

Are these games designed for kids?

Our rooms are design for adults and mature teenagers so that is why we have a minimum age limit of 12, with the exception of parties that book entire room for a given time slot. Please contact support@escaperoomdelaware.com if you need more details.

What is the cost?

The normal cost of an escape room is $20 per person per experience. We do offer special discounts to military, students, and groups over 10 people. We also often offer discount codes in the local newspaper and on our FB pages so keep on the Look out!

Our group has never done anything like this before. Are we in trouble?

We love it when new players try out our games. All of our games are designed to be challenging but intuitive. Everyone will have fun as long as they are ready to think.

What is your cancellation policy and other terms and conditions?

All ticket sales are final. Our complete terms and conditions are available in the booking widget. You must agree to the terms and conditions when booking.

Are there video cameras in the room?

Yes. Cameras are used by the Game Master to monitor your live experience.

Are photos allowed in the rooms?

Taking photos and/or videos is not permitted in our rooms. We would be happy to take a group photo for you outside the play area.

Is the space wheelchair accessible?

Yes! Please call for details if special accommodations need to be made.

Are there any medical limitations?

Please consult a doctor if you have questions about this type of activity.

Will we be grouped with other people?

Possibly. If you want to be grouped with your own team you must purchase all the tickets for your given time slot.

Where are you located?

631 Ridgely St. Dover, Delaware (Saulsbury Road Business Park)
(The road behind Bennie Smith Funeral Home ALLLLL THE WAY IN THE BACK!)

Can rooms be tailored for my group?

Rooms can be tailored for your group or organization for a fee. Contact us at support@escaperoomdelaware.com

What are your hours of operation?

Mon - Fri 5:30pm - 8:00pm

Sat & Sun 11:00 am - 8:00pm

** For groups of 10 or more we maybe able to accommodate experiences outside of our normal business hours. Contact support@escaperoomdelaware.com for more information.